If you or someone you know is currently in crisis, here are some possible next steps.
Call 9-1-1
If you or someone you care about is in imminent danger, call 9-1-1 and ask for a Crisis Intervention Trained officer. A Crisis Intervention Team (CIT) program is an innovative, community-based approach to improve the outcomes of these encounters. Mecklenburg County and many other communities in NC have CIT trained officers.
For more information about Crisis Intervention Trained officers and what they can do, go to Calling 911 and Talking with Police
The Trevor Project | For Young LGBTQ Lives
The Trevor Project is the largest crisis intervention organization for LGBTQ young people.
Call – 1-866-488-7386 or Text
- To text, get started by texting ‘START’ to 678-678.
- You’ll be connected to a Trevor counselor who is understanding of LGBTQ issues and won’t judge you. All of your messages are anonymous, and you can share as much or as little as you like.
- If you end up waiting, try a calming exercise to help you breathe and focus. Or check out the LGBTQ Resource Center for helpful articles and information.
National Suicide Prevention Lifeline
Provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you and your loved ones. Supports more than 150 languages.
- Online: suicidepreventionlifeline.org
- Call 988 for the Suicide and Crisis Lifeline
Si está pasando por una crisis y necesita ayuda, puede llamar a la Red Nacional de Prevención del Suicidio al 1-888-628-9454.
¿Qué pasa cuando llamo?
Cuando usted llama al número 1-888-628-9454, su llamada se dirige al centro de ayuda de nuestra red disponible más cercano. Tenemos actualmente 200 centros en la red y usted hablará probablemente con uno situado en su zona. Cada centro funciona en forma independiente y tiene su propio personal calificado. Cuando el centro contesta su llamada, usted estará hablando con una persona que le escuchará, le hará preguntas y hará todo lo que esté a su alcance para ayudarle.
Crisis Text Line
Text “help” to 741741 to contact the Crisis Text Line. This is a free, 24/7 mental health support via text message.Here’s what happens when you text: Text Us – Crisis Text Line
- You text 741741 when in crisis, available 24/7 in the United States.
- A live, trained Crisis Counselor receives the text and responds quickly.
- The Crisis Counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message, using Crisis Text Line’s secure platform.
Mecklenburg Mobile Crisis Team
Are you in need of help with an active mental health crisis in Mecklenburg County? Call Mobile Crisis at 704-566-3410 and Select Option 1.
Mecklenburg Mobile Crisis Team is to keep individuals safe in their community through experienced, compassionate crisis intervention. Our Mobile Crisis Team (MCT) is comprised of masters-level clinicians, clinical social workers, and professional counselors extensively trained in de-escalation and crisis intervention in the areas of mental health, substance use, situational crises, and critical incident debriefing. Upon arrival, our goal is to assess the crisis situation, help the individual arrive at a safe and stable crisis plan, and provide connection to community resources.
Get Help for PTSD
Veteran Crisis Line is 24/7, confidential crisis support for veterans and their loved ones.
Call 1-800-273-8255 and press 1 or Text 838255 for support. You do not have to be enrolled in VA benefits or health care to access support.